Privacy Policy

Information We Collect

We collect information about you when you use our website or services. This includes:

• Contact details such as your name, email address, postal address, and phone number
• Billing information such as your billing address
• Details you send through our forms, such as your website address, your main ERP and your message
• Usage data such as pages visited and clicks
• Communications between you and IgnitX

We collect this information directly from you. We may also receive information about you from our customers if you are an employee or representative.

Use of Personal Data

We use your personal data to:

• Provide our services
• Process transactions and send notices about your purchases
• Improve our offerings based on usage patterns
• Communicate with you including responding to your requests
• Send marketing communications if you opt-in

Sharing of Personal Data

We will not sell or rent your personal data to third parties. We will not share your personal data with third parties for their marketing purposes.

We may share data with vendors, consultants, and other service providers to operate our business and deliver services. We may also share your information to comply with laws, for legal reporting, and to respond to lawful requests and legal processes.

Our Forms and HubSpot

When you request an audit or send us a message through this website, the details you enter are stored in HubSpot, the customer relationship system we use to keep track of enquiries. HubSpot is one of the service providers described above. We use these details to reply to you and to prepare what you asked for.

Data Security

We have put appropriate safeguards in place to prevent unauthorized access, disclosure, or loss of your personal data. This includes implementing physical, administrative, and technical security controls.

Despite efforts to protect your personal information, no data storage or transmission is 100% secure. We cannot guarantee absolute security of information.

Retention of Personal Data

We retain personal data only for as long as necessary to fulfill business purposes and legal requirements. We have retention policies to meet these obligations. We destroy or anonymize data at the end of the retention period.

Updates

We may occasionally update this privacy policy. We encourage you to review this policy periodically. Updated versions will be indicated by the ‘Last updated’ date at the top.

Contact Us

If you have any questions about our privacy policy or data processing, please contact us: zees@ignitx.com